Why Everyone's Talking and No One's Listening (And What We Can Do About It)
On behalf of: Toby Mundy Associates
This book explains why evidence doesn’t change people’s minds; why terror suspects don’t succumb to intimidation; and why students are having less sex than their parents.
Ian Leslie explores the latest research into how human beings communicate with each other. Rather than being exemplary communicators, most people are actually not very good at communicating at all. This didn’t matter so much when people lived in small, homogenous groups, but now that we live in diverse, interconnected societies, it has become a big problem. But it doesn’t have to be this way.
Leslie describes the latest research of a group of cutting-edge “interpersonal” psychologists and the work of ground-breaking experts in “high stakes” communication, like hostage negotiators, interrogators and addiction counselors, to show that it is possible for human beings to learn how to resolve disagreements peacefully and without escalation into conflict.